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Category: SRE

Reliability Notes: SLI, SLO, and SLA

Posted on July 4, 2026July 4, 2026 by isleyen

Traditional monitoring focus “is the infrastructure healthy?” SRE reliability focus “is the user experience healthy?” Infrastructure metrics such as CPU, memory, disk usage confirm that servers are running and allow us to do capacity planning. But metrics don’t provide insight into user workflows. Distinguishing between SLIs, SLOs and SLAs SLI – Service Level Indicator SLO…

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